From government to healthcare, Brazen Group delivers UiPath automation solutions that address the unique challenges of each industry — driving efficiency, compliance, and measurable ROI at scale.
Brazen Group
ServiceNow Workflows, Powered by AI for Enterprise Agility
Accelerate digital transformation with intelligent workflows. From ITSM to HR automation, Brazen Group helps enterprises harness the power of ServiceNow and AI to streamline operations and deliver smarter employee and customer experiences.

Our ServiceNow Expertise
From ITSM and HR workflows to customer service, GRC, and beyond — Brazen delivers comprehensive ServiceNow solutions that accelerate digital transformation. Our team combines platform mastery with industry insight to configure, deploy, and support workflows tailored to your organization’s goals.
End-to-End Implementation & Rollout
Full-cycle ServiceNow delivery — from discovery and design to configuration, deployment, and change management.
IT Service Management (ITSM)
Modernize your IT support, automate service requests, and boost user satisfaction with ITIL-aligned best practices.
IT Operations Management (ITOM)
Gain real-time infrastructure visibility and operational control through CMDB, Discovery, Event Management, and more.
HR Service Delivery (HRSD)
Automate employee lifecycle services — onboarding, case management, knowledge articles — all from a centralized portal.
Customer Service Management (CSM)
Deliver proactive, omnichannel support experiences with workflows that span departments and systems.
Third-Party Integrations
Seamlessly connect ServiceNow with Salesforce, Odoo, SAP, Workday, and your existing enterprise systems.
ServiceNow App Engine & Low-Code Solutions
Build and deploy custom applications using Now Platform’s low-code/no-code capabilities for department-specific workflows.
Governance, Risk & Compliance (GRC)
Embed policy, risk, and audit management into your workflows to meet compliance mandates with confidence.
Custom App Development
Embed policy, risk, and audit management into your workflows to meet compliance mandates with confidence.
Tailored Automation for Every Sector
Financial Services
Secure, compliant service workflows across IT and business operations.
Healthcare & Life Sciences
Patient and employee service portals, compliance workflows, and asset tracking.
Government & Public Sector
Citizen services, IT modernization, and digital case management.
Manufacturing & Logistics
Asset, facility, and field service automation at scale.
Education
Unified support portals for students, faculty, and IT staff.
Energy & Utilities
Field workforce automation, outage response, and service-level monitoring.
Let’s Transform Your Service Management
From IT to HR, customer service to compliance — we bring the full power of ServiceNow to your enterprise workflows.
Maximize Efficiency
Why Choose Brazen Group?
Partner with Brazen for trusted ServiceNow delivery backed by certified experts, deep domain knowledge, agile execution, and a track record of enterprise success across industries.
- Certified ServiceNow Experts
Certified administrators, developers, and architects with real-world experience in enterprise rollouts. - Tailored Configurations, Not Just Templates
We build around your business needs — not just out-of-the-box checklists. - Flexible Engagement Models
Onshore, offshore, and hybrid delivery tailored to your operational requirements. - Post-Go-Live Support
Training, performance tuning, and iterative improvements to drive long-term value.
Related Services
Empowering your CRM with integrated solutions — from Salesforce-Odoo ERP sync to Data Lakehouses for Customer 360°, Agentic AI for predictive insights, and UiPath automation for smarter workflows.